FAL Travelmart Mission & Vision
We are on a full-fledged mission to be the most trusted travel and tour services expert wherein top-notch travel experiences will be backed with travel packages that are cost-effective, versatile, highly personalized, and secure to serve individuals, families, and corporate groups. Our strategic, and agile travel services will focus on innovations, customer delight, consistent profitability, transparent operational expertise, real-time research, and a proven reputation of trustworthy client relations worldwide.
We envision building the best travel service company in Qatar known for our future-ready services, high-end technological innovation, customer friendly travel services that are sustainable, affordable, and innovative. We will be constantly working on the principles of integrity, teamwork, and smart expansions to keep our clients and stakeholders satisfied always.
- Customer Personalization: Our customer satisfaction is our biggest priority and our efforts are aimed to deliver personalized services that exceed their expectations.
- Quality & Integrity: We uphold the highest standards of ethical and professional conduct in every business interaction. This will include ensuring the best quality services, communications, and operational planning concerning our clients, stakeholders, and business partners.
- Innovation: We embrace new technologies and the latest concepts to enhance our services; provide unique and creative travel experiences for our customers in the most innovative and cost effective manner.
- Teamwork: Unity is what brings success to the table and we value and respect the contributions of each team member, and thereby we work together to achieve personal and professional goals.
- Sustainability: Our plans have always focussed on reducing our carbon footprint on the environment as a whole, and consequently supporting local communities through responsible travel and tourism practices.
- Ethical Work Ethos: By embracing the right in every plan, thought, and action. we aim to create a company culture that fosters excellence in service, continuous improvement with justified strategies and customer satisfaction.